Privacy Policy

Effective Date: 12.16.2024

This Privacy Notice explains how Kovacs Chiropractic ("us," "our," and "we") uses your information and applies to all who use our websites, booking platforms, and services (collectively, the "Service").

1. Types of Information We Collect

We may collect the following categories of personal information:

Identifiers:

Name

Postal address

Email address

Phone number

Other contact information

Health & Medical Information:

Medical history relevant to treatment

Current medications

Treatment contraindications

Treatment preferences and history

Demographic Information:

Age

Birth date

Gender

Commercial Information:

Purchase history

Treatment packages selected

Appointment history

Service preferences

Financial Information:

Payment card information

Payment history

Billing addresses

Technical Information:

IP address

Browser type

Device information

Website interaction data

Appointment scheduling data

2. How We Collect Information

Directly From You:

When you schedule appointments

During consultation sessions

Through medical intake forms

When making purchases

Through customer service interactions

Automatically:

When you use our website

Through cookies and tracking technologies

Through appointment scheduling systems

From Third Parties:

Healthcare providers (with your consent)

Payment processors

Booking platforms

3. How We Use Your Information

We use your information to:

Schedule and manage appointments

Provide safe and effective treatments

Process payments

Send appointment reminders

Communicate about services and promotions

Improve our services

Ensure treatment safety

Comply with medical and legal requirements

4. Information Sharing and Disclosure

We may share your information with:

Treatment providers directly involved in your care

Payment processors

Appointment scheduling services

Legal and regulatory authorities (when required)Business partners (with your consent)

We do NOT sell your personal information to third parties.

5. Security Measures

We implement appropriate security measures including:

Encryption of sensitive data

Secure storage of medical information

Staff training on privacy practices

Regular security assessments

Limited access to personal information

6. Your Rights and Choices

You have the right to:

Access your personal information

Correct inaccurate information

Request deletion of your information

Opt-out of marketing communications

Restrict certain data sharing

Receive a copy of your health records

7. Medical Information Privacy

We comply with all applicable healthcare privacy laws. Your health information is protected under specific protocols, and we:

Maintain confidentiality of medical records

Require authorization for information sharing

Follow HIPAA guidelines where applicable

Protect sensitive health data

8. Children's Privacy

Our services are not intended for individuals under 18 without parental consent. We do not knowingly collect information from minors under 18.

9. Changes to Privacy Policy

We may update this policy periodically. We will notify you of significant changes by:

Email notificationWebsite noticeIn-office posting

10. Contact Information

For privacy concerns or requests:

Email: [email protected]

Phone: (605) 503-6155

Address: 2101 Mt Rushmore Rd Suite 200, Rapid City, SD 57701

11. Special Notice for California Residents

California residents have additional rights under the CCPA, including:

Right to know what personal information is collected

Right to delete personal information

Right to opt-out of personal information sales

Right to non-discrimination for exercising rights

12. Legal Compliance Statement

This privacy policy complies with applicable federal and state laws, including:

Health Insurance Portability and Accountability Act (HIPAA)California Consumer Privacy Act (CCPA)State-specific medical privacy laws